Menu

Customer Service

Shipping & Delivery
Stock Items are usually despatched same/next day.
Custom Printed items will be despatched within 10 days or artwork approval and payment. ( It may take a little longer in busy periods)
Delivery time is in addition to production time. Please remember that we are the manufacturere and need time to make your item for you.
Privacy & Security
Personal information we gather from you - we only gather information you provide through email and info you provide in the process of purchasing goods through the checkout process.
Cookies are used to remember who you are and help the checkout proces. However you can turn off cookies in your browser and be totally anonymous during the browsing and selecting products.
We do not share your information with outside parties without your consent.
Returns & Replacements
Whilst all care is taken, breakages and losses do occur. We use Australia Post, Fastway, Couriers Please, TNT and others to get your parcel to you quickly and undamaged, but in the unlikely event that you do receive your item and it is not as expected please call our sales staff Monday to Friday - 9am to 5pm AEST. ( We are closed for all public holidays).  They will help you sort out the problem. Please do not send back unauthorised returns, they will not be accepted.
Environmental
Clever Products is committed to leading the industry in minimising the impact of its activities on the environment.The key points of its strategy to achieve this are:
* Minimise waste by evaluating operations and ensuring they are as efficient as possible.
* Actively promote recycling both internally and amongst its customers and suppliers.  
* Source and promote a product range to minimise the environmental impact of both production and distribution.   
* Meet or exceed all the environmental legislation that relates to the Company.
Australian Made
SUPPORT AUSTRALIAN MADE PRODUCTS
We manufacture in our factory in Seven Hills N.S.W. Depending upon availability of the best materials at the time we purchase from local and international suppliers.
We also make it a policy wherever possible to employ local staff. So most of the people you talk to on the phone and in our factory live in the Seven Hills - Blacktown area. This keeps the impact of travel to a minimum and helps support our local area. We look after a few of the local public schools by donating magnetic material and vinyls for craft supplies.
Fast Delivery Australia Wide
We use Australia Post, Fastway couriers, TNT or Couriers Please to get your parcel to you in the quickest safest way. Orders are trackable, so if you are wondering when your parcel will arrive, email us, and we will set you up with the tracking number and website to check.